Ep #27: Performance Is Not an Opinion


Why do so many managers struggle when dealing with difficult employees? One reason – they formulate opinions and place labels on behaviors instead of focusing on the facts and what the implications of the facts are. Here’s a suggestion for how to handle that and how to reduce the discomfort that comes with those conversations we often have to have with difficult employees.

What You’ll Learn From This Episode:

  1. What to do before you label someone’s behavior
  2. How to build a list rooted in facts
  3. How to make that conversation with your difficult employee a little more comfortable

Featured On The Show: