Tools for Every Day Leaders

Ep #3: How to Coach the Difficult Person

When we have someone on our team that is disruptive, in a way that impacts other individuals, employee engagement, retention, performance of the team or organization, it is our responsibility as a manager and a leader to address the issue. Continuing with the last episode’s topic of difficult people, we dive into the nitty-gritty of…

Tools for Every Day Leaders

Ep #2: How to Deal with Difficult People

As a leadership coach, I have seen many people lose so much quality time in their life being extremely stressed out about a relationship they have with someone at work. I regularly interact with folks who encounter or experience others who can be irrational, argumentative, unsympathetic, dismissive, overly direct or simply operate in a different manner…