When we talk about non-performance, there are two areas that we need to address. The first one is defined by the measurable outputs that we’re responsible for in our roles. These include activities, daily goals, projects, service time and other related metrics. The second area of performance is behavior – honesty, respectfulness, and team interactions.…
Most of you who listen to this show either lead your own organization or manage and lead someone else’s company. Regardless of the role that you play within the organization, you always need to be thoughtful of where you have opportunities to have more influence with folks who manage employees or other managers. On this…
Recently, I’ve had a lot of questions revolving around the topic of running your own business and being self-employed. Working for yourself can be very liberating. You get to create your own schedule, choose what to work on and be your own boss. However, there’s also a lot of opportunities to confront all of the…
One commonality among all human beings is that we often do what we can to avoid emotional discomfort. When we are in the leadership role, there are a lot of difficult things that come at us every day and challenge that very nature of gravitating to things that are easy. However, it is crucial to…
In the past episodes, we’ve spent quite a bit of time talking about dealing with difficult people – how to coach them, guide them and have conversations with them. Today, we get into managing the most important segment of our team – folks that are exceptional at their job. Often, our top performers in our organizations tend to…
In general, human beings really struggle with how to talk to people about things that they believe are difficult to discuss. Based on our previous experiences in our lives, we all have different ideas about what we think difficult topics are. It is absolutely okay to experience discomfort when some of those topics come up.…
Depending on the current circumstances and how we choose to look at it, performance management can either be the “Banes of Existence” for a lot of managers, or one of the most exciting parts of being a leader. On this episode of Life Coach LLC podcast, we talk about a formula that helps managers think…
Today, we’re talking about an incredibly important topic to managers’ success and the success of their teams – having a consistent one on one practice with employees. Employees are an integral resource acquired by the institution in order to secure its success. Unfortunately, many leaders fail to understand the importance of regularly meeting with each…
Over the course of my career as a leadership coach, I’ve worked with many managers and leaders who have some common beliefs about what their role and their job is that get them into trouble. These ineffective beliefs often cause them to lose their ability to find solutions and hold people accountable in how they…
I work with a lot of leaders and managers who are often sensitive to the challenges that they face with other people at work. This poses a number of issues, as well as causes pain and discomfort for those leaders and often affects the level of their effectiveness. According to researchers, folks who manage people need…
In my years of experience, I have witnessed instances where a cohort of people on a team band together to try to create an environment in which the manager appeares to be engaged in things that would justify their removal from that leadership position. If you have experienced this in the past, or are experiencing this right now, you know how…
One issue that often comes up during the training and workshops I do with managers is that many adults have never learned to assume emotional responsibility for themselves. We have a tendency to believe that the way others behave in our world, how they act and what they say (or don’t say), drives our emotional health and determines…
One of the things that managers most commonly ask me, is how to motivate employees to perform and truly be excited about coming to work every day. While many of us think that we can actually motivate people, that’s actually not the case. I cannot ‘make’ you be motivated, just as you cannot motivate me. Motivation…
In today’s work environment, things are constantly changing. Whether we are talking about products, processes, structures or even people, most of these don’t stay static for very long. Despite the fact that things change so rapidly, there’s still a notion, for us as human beings, that things are supposed to stay the same. This creates a…