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HIGHLY REQUESTED PROGRAMS & TOPICS

HOW TO WORK WITH DIFFICULT PEOPLE

There are difficult people in every organization and too many of our employees are suffering everyday because they don't have the tools, skills and resources they need to properly deal and cope with these challenges. Attendees will leave with tangible practices they can implement immediately to focus on their own performance and not let 'difficult' interfere with their own productivity (and engagement).

 

HOW TO COACH & MANAGE DIFFICULT EMPLOYEES

Every-single-manager has to deal with a difficult employee. But, we do a very poor job of helping them know how best to not only manage measureable performance, but how to manage difficult behaviors.This program will give managers a step-by-step process for dealing with difficult employees and implementing practices that lead to improved individual and team performance.


 

PERFORMANCE IS NOT AN OPINION

One of the biggest challenges managers face is providing feedback to their employees; especially feedback to difficult or poor performing employees. As a rule, most managers lead feedback sessions from a position of weakness and they don’t even realize they are doing so. This program will give managers the secrets behind powerful feedback, which absolutely change the performance and culture of accountability on their team.

LEADING THROUGH DIFFICULT MOMENTS

Rapid change is wreaking havoc on organizations. Performance is down. Engagement is down. And managers don't have the skills they need to manage the impact that change brings. But there are solutions available. We have to teach our leaders how to negotiate change and how to bring people along through that change.  Humans will be humans. The more we can understand how best to tap into our 'humannness' the more we can drive exceptional performance. 

FEEDBACK FROM CLIENTS

"Pace was great, Kris really worked with us and our situations – gave us tools – took time with individuals to give specific feedback. Amazing!"

"Really got me thinking about thinking"

"Powerful – straight to the point"

"Essential for taking transformational leadership to another level"

"Wow!"

 

"Excellent session, hugely engaging, relevant and wonderful presentation. Kris is a Star!"

-Microsoft Worldwide Business Partner Conference attendee, 2016

"I just wanted to extend another HUGE thank you to you for yesterday.  The feedback I have received has been so inspiring and uplifting and cannot thank you enough for the insight you brought our team.
 
I had several people say that they went into our meeting with some negativity and criticism of taking them off the floor for an entire day when so much is going on.  After the meeting, they said that they were so thankful that we did and gave them time to focus on themselves.  They left feeling re-energized and ready to show up in a more productive way for their teams.
 
Overall we had so much, overwhelmingly positive feedback about your session.  It truly helped make this one of the best leadership meetings we have ever done."

-Senior Director and Meeting Organizer

"Best development program I have ever attended! Great tools, great concepts and the course materials are something I revisit often. All that coupled with Kris’ excellent talents and skills, makes this program a development power house.  I really believe every business would benefit greatly from having someone, if not many, who have been through this experience."  

-Training and Development Leader

"We’ve seen the biggest impact across our company with the coaching model we now use since our work with Kris Plachy.  We are positively moving the needle in our company toward a culture of performance and behavioral coaching, and we could not have accomplished this cultural shift without Kris’ help and use of her leadership coaching practices."

-SVP, Talent Management and Development

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