Have you noticed that when people feel offended, they’re often offensive in response? That’s not effective, and it’s certainly not leadership. When you have the positional authority in a relationship, it’s incumbent upon you to be the one who is cautious and thoughtful about the words you use. Here’s how:
What you’ll learn from this episode:
- Words come out of someone’s mouth.
- The words have no meaning until you assign meaning. Once you do, then you feel a feeling based on the meaning you’ve assigned.
- If you think what that person said was offensive, then you feel offended.
- As a leader, it’s important to recognize how you act when you feel offended.
- Instead of acting offended, ask yourself who you want to be in this situation.
- This doesn’t necessarily mean they get a pass for the behavior. If you feel it needs to be addressed, then decide who you want to be in that moment and be thoughtful and intelligent in your response.
- Forget about trying to fix them. You can only control you.
Featured on the Show and Other Notes: