As managers, the emotion of disappointment can influence how we lead people. We tend to believe that our emotions come from an experience we had, but really they come from how we define the experience in our mind with our own thinking.
What you’ll learn from this episode:
- To recognize that you’re feeling disappointment. It’s normal to feel disappointment, but as a leader, disappointment is not a relevant emotion for you to lead from. It doesn’t get you where you need to go. Disappointment is insight in to your own mind.
- To reframe your thinking and ask yourself how you can think differently about this so that it helps you be more effective in your conversation with that employee. Other people don’t make you feel disappointed. Other people do things and we define what they did in our minds and that drives the emotion. So your disappointment is not someone else’s responsibility, and visa versa. Separate the feeling about the situation and what actually happened. Manage by focusing on what happened and not on your opinion or emotional response.
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