Five Truths for Thinking About Difficult People

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We all encounter difficult people in work and in life. In fact, I often say that dealing with difficult people at work is like playing ‘whack-a-mole’.

Just when one goes away, another one shows up. It’s a REAL issue for all of us, all over the world.

This simple guide has five easy ‘invitations’ that offer insight and perspective for how YOU can better negotiate and deal with difficult personalities.