Tools for Every Day Leaders

Ep #83: The Difficult Employee Remedy

In honor of my new book, The Difficult Employee Remedy Handbook, here are 5 steps to dealing with a difficult employee: What you’ll learn from this episode: Set up expectations with everyone. There are 2 previous podcasts that revolve around setting expectations – Setting Expectations for Managers and Managers and High Expectations. Make sure everyone…

Tools for Every Day Leaders

New to the Podcast? Start Here.

Welcome! Here’s a little bit about me, what I do, and what this podcast is for. What you’ll learn from this episode: Who I am and what I do. My focus on difficult people and difficult situations. The podcast frequency is typically two a month – sometimes more and sometimes I do an interview. Popular…

Performance is NOT an Opinion

The most valuable practice you can develop as a leader, when dealing with difficult employees, is to focus on facts, not opinions. Notice what they DO or DON’T do, rather than the labels (lazy, rude, argumentative, know-it-all, etc.) you assign for their behavior. Practice today just noticing WHAT you observe rather than thinking you know…