This happens to all of us at some point – we find ourselves in a circumstance that we wouldn’t have chosen for ourselves. Here’s a valuable coping tip to help you move out of suffering. What you’ll learn from this episode: All circumstances are neutral. It’s your brain that makes you feel a certain way.…
Are you still looking for that answer book that tells you if you’re managing people correctly? Aren’t we all? Here are three things to have in place to help make sure you’re doing the best you possibly can. What you’ll learn from this episode: First, you have to have self-awareness. You need to have a…
Are your team members contacting you constantly when you’re out of the office – unable to proceed without your approval or guidance? Chances are you’ve fostered that environment. Here are some things to think about if you feel tethered to your team. What you’ll learn from this episode: Have you set clear behavior expectations for…
Do you dislike managing people? Here are 6 key elements that will help bring you the ease and confidence you desire. Additionally, you’ll create a reputation for being a manager who builds high performing teams and attracts and retains top talent. What you’ll learn from this episode: Stop telling yourself you don’t like it. Focus…
What do you do when you’re a leader and ambiguity steps in? Your team may freeze and stop performing because they don’t believe they have a path forward. Here are a few suggestions for getting people back on track. What you’ll learn from this episode: Your responsibility or role as a mid-level manager is to…
Some people stay married to their problems, because solving them could be too identity-changing. But as leaders, nurturing your problems is not leading anybody, and it’s destructive to an organizational culture. Get some help and find someone who can fuel your mind. Here are some suggestions: What you’ll learn from this episode: If you’re stuck…
There’s a difference between “complaining” and a “complaint.” Address one and don’t indulge the other. Let’s talk about how. What you’ll learn from this episode: A complaint is a legitimate issue that could be a breach of policy, procedure, or code of conduct. These should be addressed and there should be a process in place.…
Coaching is revealing to a person the best version of themselves. Once they see that, they own it and are accountable for themselves and their actions. What you’ll learn from this episode: Having a coaching culture starts in the recruiting process. It has to be a leadership philosophy in the organization. Once we coach someone…
Many people think they’re coaching when they’re really managing. Managers talk, coaches ask. Which are you doing? Be honest with yourself. What you’ll learn from this episode: New employees go in one of three directions. First are Steady Eddies or Reliable Rebeccas. These are people who have been trained and coached and they don’t really…
Coaching is the practice of revealing to a person the best version of themselves. It’s when we’re able to see and hear beliefs inside of someone that are interfering with their ability to perform. What you’ll learn from this episode: Two things have to be out of the way in order to be a really…
If you’re having performance issues on your team, then the first thing you have to ask yourself is what are the expectations that you’ve set. What you’ll learn from this episode: At the heart of every performance challenge is typically either a poorly communicated, an uncommunicated or an unfollowed-through-on expectation. There are two kinds of…
The “Player Coach” is someone who manages people who also does the same work as the people they manage. There are many reasons on paper to do that, but here’s what’s really happening … What you’ll learn from this episode: People in the Player Coach role are burnt out and overwhelmed. Companies who continue this…
Every year, I offer an intimate, exclusive coaching intensive on-the-beach for the women in my community. It’s call ‘She is Relentless’. To say the work we do together is powerful; while sitting on the beach, under the pines, on the nature preserve that surrounds the Turtle Bay Resort, is such an understatement. Some have gone so…
Most difficult people don’t choose to be difficult. They don’t wake up and think “I can’t wait to make other people uncomfortable today!” In fact, until pointed out to them, most of them have no clue. They actually wake up and think its YOU or someone else that is difficult… (just sayin’) They are just being who…
Kris discusses the biggest lessons she’s learned throughout the year as she’s been negotiating her relationships with different clients. What you’ll learn from this episode: Clear expectations really do matter. There really are difficult people in the world. Many people in leadership positions forget to be kind. See below for link to Episode #38 –…
“Coaching” holds the belief that we’re trying to access the employee’s insight, not provide our own. Asking questions is essential. We need these key things in order to be effective at how we ask questions. What you’ll learn from this episode: Several tools to help your coaching efforts with managers Some key things that are…
Most times we don’t need a rule to manage a performance problem. People who don’t perform will always find ways to not perform. Here’s a suggestion for what to do instead. What you’ll learn from this episode – ways to eliminate performance issues: Set expectations. Set individual productivity and performance goals. Establish key performance indicators…
This episode is part two in managing managers. We’ll continue to look at the elements involved if you manage people who manage people – such as performance management, accountability and coaching. What you’ll learn from this episode: The importance performance management plays in having your manager’s back Accountability and how it relates to the work…
As a leader, are you finding yourself making negative judgments about an employee’s behavior? Labeling people based on our judgments changes who we are – not them. Here’s how to better deal with that difficult person at work.
Here are a few reasons why training may not work in your organization along with a few suggestions on what to do to improve your possibility for success. What you’ll learn from this episode: How to first identify the problem. Why it’s important that the executive level participates. What four things to do to make…
“Honest feedback” is really just code for “I’m going to share my opinion with you and it’s probably something you’re not going to want to hear.” Here’s a suggestion for how to approach that differently so people are a little bit more likely to listen.
Your organization’s culture likely drives the pace of the work done there. However, even if your culture is a fast paced one, you still can have some control over the pace with your own team and with your time as well. Here are some helpful tips. What you’ll learn from this episode: How to take…
Depending on the current circumstances and how we choose to look at it, performance management can either be the “Banes of Existence” for a lot of managers, or one of the most exciting parts of being a leader. On this episode of Life Coach LLC podcast, we talk about a formula that helps managers think…