How to Lead

Ep #136: Frazzled Managers

We’re talking about people who are always frazzled, always late, always unavailable. When you’re frazzled, you’re prioritizing being busy over connecting with other people. Here are a few suggestions for how to take back control of your life. What you’ll learn from this episode – the reasons why “frazzled” happens: We, as a society, have…

How to Lead

Ep #130: Do the Work

Are you frustrated with an employee who never seems to “get it”? They don’t get what you need them to do in their position and you’ve tried everything you can think of to help them. I’m here to tell you it’s not your job to make them get it. What you’ll learn from this episode:…

Tools for Every Day Leaders

Ep #113: How to Apologize

Are you one who rarely apologizes or are you an over-apologizer? As leaders, our ability to acknowledge our own errors is instrumental to the health of the team. Here are some suggestions for when and how to deliver a genuine apology. What you’ll learn from this episode: There are two camps here – people who…

Tools for Every Day Leaders

Ep #88: Giving Active Feedback

Active feedback is the words you choose to intentionally inform someone about how they are doing. It should be valuable and meaningful, and you should feel kindness and grace when delivering it. What you’ll learn from this episode: What the components of active feedback are. Some suggestions for ways to deliver active feedback. Featured on…

Tools for Every Day Leaders

Ep #72: Managers and High Expectations

High performers have high expectations. That doesn’t mean that those who report to them KNOW what their expectations are. They have to clearly define them. What you’ll learn from this episode: The importance of slowing down, connecting and having good communication. What your “Manual” is and how to make sure you’re not using it to…

Manager Coaching

As a part of our ongoing discussion about key strategies for successful managers, I’d like to chat about Manager Coaching: I know. You hear about it all the time. Coach your people. Are you coaching? How well do you coach your team? You know, you really do need to coach more…. So what the heck…

Tools for Every Day Leaders

Ep #64: Managing Managers – Part 2

This episode is part two in managing managers. We’ll continue to look at the elements involved if you manage people who manage people – such as performance management, accountability and coaching. What you’ll learn from this episode: The importance performance management plays in having your manager’s back Accountability and how it relates to the work…

Motivation and Engagement

  If there’s a buzz word today, its ‘engagement’. Gallup’s work here is pretty tremendous and pretty astounding. Less than 30% of our work force is actually engaged. What-the-heck? How do we fix it? Here’s what won’t fix it: Jeans on Friday A Keurig in the break room Certificates or ‘rocks’ to celebrate awesomeness What…

Tools for Every Day Leaders

Ep #63: Managing Managers – Part 1

In this podcast, we’ll address some of the elements involved if you manage people who manage people. What you’ll learn from this episode: Being clear about your expectations The frequency of communication Making development a priority Helping the manager of your old team Featured on the Show and Other Notes: Be sure to follow up…

Leading yourSELF

I listened to this podcast yesterday during two car trips. All I can say is that it is excellent. The host, Joe Polish and the guest author Adam Markel fill the podcast with incredible insights on Leading yourSELF. Markel recently published a book, Pivot: The Art and Science of Reinventing Your Career and Life, and…

Influencing Up, Down and Sideways

I’m leading a workshop tomorrow on “Influencing Up”. In preparation for the workshop I read The Art of People, by Dave Kerpen. It’s an excellent read on some powerful key, simple insights to help us make better connections with one another. As a Coach, my job is to observe and understand my clients, not through…

Tools for Every Day Leaders

Ep #53: Honest Feedback

“Honest feedback” is really just code for “I’m going to share my opinion with you and it’s probably something you’re not going to want to hear.” Here’s a suggestion for how to approach that differently so people are a little bit more likely to listen.

Empathy Not Information

This video is so incredibly powerful. It’s short and yes, you do have to subscribe to watch it… but do it. Hank Fortener delivers incredibly powerful insight about how to deal with difficult people. He attributes his biggest failures to his avoidance of difficult conversations. And my favorite quote: “Nobody changes their mind about you…

Tools for Every Day Leaders

Ep #49: Leading and Managing Victim Employees

Every victim needs a villain. Do you have a victim employee working for you? Here are some suggestions for how you tell and what you can do about it. What you’ll learn from this episode: Some tell-tale signs that you have a victim employee working for you. The importance of having clean accountability measures and…

Tools for Every Day Leaders

Ep #46: How Leaders Impact Team Communication

Communication is highly influenced by many elements in an organization. Let’s talk about what structures need to be in place in order to help facilitate effective communication and how leaders can influence that. What you’ll learn from this episode: What structures need to be in place in order to help facilitate effective communication. The importance…

Tools for Every Day Leaders

Ep #41: Appreciation Not Recognition

Recognition is rewarding someone for exceptional performance. Appreciation is thankfulness that they showed up and are working hard. Appreciation is a day to day communication strategy you can use as a manager to help people feel important. What you’ll learn from this episode: Why it’s necessary for people to feel important. What appreciation looks like.…

Tools for Every Day Leaders

Ep #40: Tips for Overwhelmed Managers

Your organization’s culture likely drives the pace of the work done there. However, even if your culture is a fast paced one, you still can have some control over the pace with your own team and with your time as well. Here are some helpful tips. What you’ll learn from this episode: How to take…