How to Lead

Ep #136: Frazzled Managers

We’re talking about people who are always frazzled, always late, always unavailable. When you’re frazzled, you’re prioritizing being busy over connecting with other people. Here are a few suggestions for how to take back control of your life. What you’ll learn from this episode – the reasons why “frazzled” happens: We, as a society, have…

How to Lead

Ep #130: Do the Work

Are you frustrated with an employee who never seems to “get it”? They don’t get what you need them to do in their position and you’ve tried everything you can think of to help them. I’m here to tell you it’s not your job to make them get it. What you’ll learn from this episode:…

How to Lead

Ep #119: How to NOT Get Offended

Have you noticed that when people feel offended, they’re often offensive in response? That’s not effective, and it’s certainly not leadership. When you have the positional authority in a relationship, it’s incumbent upon you to be the one who is cautious and thoughtful about the words you use. Here’s how: What you’ll learn from this…

Tools for Every Day Leaders

Ep #113: How to Apologize

Are you one who rarely apologizes or are you an over-apologizer? As leaders, our ability to acknowledge our own errors is instrumental to the health of the team. Here are some suggestions for when and how to deliver a genuine apology. What you’ll learn from this episode: There are two camps here – people who…

Difficult People are Our Emotional Tough Mudder

Every weekend people participate in marathons, mud runs, cycle races, and other physical challenges. They train for months, sometimes years, to be ready for the challenge. Most motivational messages about success and goals use visual images of people doing challenging sports and activities. When we reference overcoming fear and difficulty and pain, we focus on…

Stop It

Stop it. Stop waiting for other people to make decisions before you decide your own future. Example: “I need to wait and see if I’m going to get that promotion and then I’ll decide what to do.” Decide: do you want the promotion? If so, why? What will the promotion in this company bring you…

Leading yourSELF

I listened to this podcast yesterday during two car trips. All I can say is that it is excellent. The host, Joe Polish and the guest author Adam Markel fill the podcast with incredible insights on Leading yourSELF. Markel recently published a book, Pivot: The Art and Science of Reinventing Your Career and Life, and…

Tools for Every Day Leaders

Ep #51: Dealing with What’s Difficult

We all have to deal with difficult people or difficult situations in our lives. How you do that is a key to whether you live in emotional pain and distress, or you move on. Here are three options to choose in these situations. What you’ll learn from this episode:  What I mean by “difficult.” Three…

Tools for Every Day Leaders

Ep #47: How to Influence Difficult People

Hint – it’s not about changing the other person. People don’t change other people. Here are a couple of suggestions to help you get better results in a relationship involving a difficult person. What you’ll learn from this episode: “Difficult” is a subjective term. Influence = getting better results. Understanding their perspective instead of waiting…

Tools for Every Day Leaders

Ep #44: Managers Who Play Favorites

Gravitating to people we like is natural; it’s human. As a manager, however, that’s not really a good thing. Sometimes we’re pulled toward people we work with, although not intentionally. Today, we look at the problems this can cause and some possible solutions. What you’ll learn from this episode: What favoritism at work looks like.…

Tools for Every Day Leaders

Ep #41: Appreciation Not Recognition

Recognition is rewarding someone for exceptional performance. Appreciation is thankfulness that they showed up and are working hard. Appreciation is a day to day communication strategy you can use as a manager to help people feel important. What you’ll learn from this episode: Why it’s necessary for people to feel important. What appreciation looks like.…

Tools for Every Day Leaders

Ep #38: Managers and Kindness

As a leader you have a lot of influence over the lives of those you lead, and a big responsibility to be ultra-aware of how you’re impacting them. Kindness, as a culture, is a strategy and it has to start with the leadership team. What you’ll learn from this episode: Questions to ask yourself, your…