How to Lead

Ep #134: Stages of Competence

Do you find yourself wondering, “Why don’t my employees just get it?” The stages of competence will help explain that nicely and give you some ideas about how to deal with it going forward. What you’ll learn from this episode: What the four stages of competence are. Why you, as an unconsciously competent manager, have…

How to Lead

Ep #131: How to Fix Culture

Every company on the planet has a culture. It’s just a matter of whether or not you, as a leader, have intentionally created and fostered the kind of culture that you want versus it just sort of happening. What you’ll learn from this episode: Organizational culture is basically the shared beliefs that employees have about…

How to Lead

Ep #119: How to NOT Get Offended

Have you noticed that when people feel offended, they’re often offensive in response? That’s not effective, and it’s certainly not leadership. When you have the positional authority in a relationship, it’s incumbent upon you to be the one who is cautious and thoughtful about the words you use. Here’s how: What you’ll learn from this…

Tools for Every Day Leaders

Ep #117: Stop Pretending

Are you being yourself or pretending to be someone you’re not? Pretending attracts people who aren’t really your people and creates relationships that aren’t authentic. It’s okay to not have all the answers, but it’s your job to be resourceful and seek out the help that you need. Take a risk. Be yourself. Good things…

Tools for Every Day Leaders

Ep #110: Are You A Decisive Leader?

Being an excellent leader means being decisive. The clarity mitigates many challenges on a team. If you struggle with this, your indecisiveness may come from a lack of confidence or courage related to failure or mistakes. What you’ll learn from this episode: How important a leader’s decisiveness is to their team and why. What you…

Tools for Every Day Leaders

Ep #92: Managerial Courage

Courage, from the root word “cor” or “heart” is to speak the truth of what’s in your heart. Our inability to tap that courage, because we may be vulnerable if we do, limits our capability as leaders. What you’ll learn from this episode: We have many opportunities to step into our leadership role and speak…

Tools for Every Day Leaders

Ep #89: Managing Former Peers

The future growth of organizations and the baby boomer bail out will increase the likelihood that people will have to manage former peers. Here are some suggestions for how to handle that relationship change. What you’ll learn from this episode: Meet with them and acknowledge the awkwardness. Recalibrate expectations and see if they have any…

Tools for Every Day Leaders

Ep #88: Giving Active Feedback

Active feedback is the words you choose to intentionally inform someone about how they are doing. It should be valuable and meaningful, and you should feel kindness and grace when delivering it. What you’ll learn from this episode: What the components of active feedback are. Some suggestions for ways to deliver active feedback. Featured on…

Difficult People are Our Emotional Tough Mudder

Every weekend people participate in marathons, mud runs, cycle races, and other physical challenges. They train for months, sometimes years, to be ready for the challenge. Most motivational messages about success and goals use visual images of people doing challenging sports and activities. When we reference overcoming fear and difficulty and pain, we focus on…

Join Me at The Beach?

 Every year, I offer an intimate, exclusive coaching intensive on-the-beach for the women in my community. It’s call ‘She is Relentless’. To say the work we do together is powerful; while sitting on the beach, under the pines, on the nature preserve that surrounds the Turtle Bay Resort, is such an understatement. Some have gone so…

Tools for Every Day Leaders

Ep #76: Every Day Leader Series: Julie Simpson

In this episode, I’m excited to interview Julie Simpson, Founder of Resource IT. Resource IT has delivered over 2,000 projects to date, so they know a thing or two about: Generating leads Launching new products Entering new markets Increasing the effectiveness of existing programs Their clients span the entire channel eco-system. They’ve delivered campaigns for…

Uber.

Uber is a hot mess. And the CEO is the crux of the problems. The good news is, he released a statement indicating he wants a leadership coach. Awesome. The best news will be if he takes willful action and changes his behavior. THAT remains to be seen. Here’s what Uber and its CEO are…

Here’s an Idea: Setting Expectations

My upcoming podcast is about Setting Expectations, so I thought I’d offer some included and additional highlights here. There are many valuable reasons WHY leaders should set clear expectations with team members. Clearly set AND COMMUNICATED expectations allow for: Less confusion on the team More engagement Better communication Stronger culture of accountability Higher performance Stronger…

Tools for Every Day Leaders

Ep #71: Setting Expectations for Managers

Are you setting clear expectations with your team? Expectations differ from rules, and here are some suggestions for how to establish them. What you’ll learn from this episode: Why setting expectations is the heart of accountability. How expectations differ from rules. How to create clear expectations. Featured on the Show and Other Notes: My new…

Tools for Every Day Leaders

Ep #67: Who Is “They” – Managers and Blame

Do you avoid sharing unpopular decisions with your employees and defer to some “higher up” for their voice and title? If so, you’re not building your own credibility as a leader. What you’ll learn from this episode: Two remedies to address this situation. The two different types of people who exist regarding responsibility and blame. Working…

Tools for Every Day Leaders

Ep #66: Managers and Money

Compensation is about an exchange. We need to know what is needed in a position and know what our experience, skills, value and capabilities are and then correlate the two in an exchange. What you’ll learn from this episode: Is it right to assume that if you do well and make a lot of money…

Manager Coaching

As a part of our ongoing discussion about key strategies for successful managers, I’d like to chat about Manager Coaching: I know. You hear about it all the time. Coach your people. Are you coaching? How well do you coach your team? You know, you really do need to coach more…. So what the heck…

Tools for Every Day Leaders

Ep #65: Managers and Giving Feedback

Feedback is our biggest tool as a manager. Today, we’ll talk about the reasons for giving feedback, the structure of the feedback and when it’s not necessary to give feedback. What you’ll learn from this episode: The importance of informal feedback methods and making sure our feedback is substantive. Make sure feedback is frequent and…

Measuring Performance

  Every position in your organization exists to do something for the organization. Therefore, every role in your organization should have measures to evaluate its contribution to the organization. Please note, I’m referring to ROLES or POSITIONS not individuals or people. Individual performance will be discussed in the next installment about Coaching. Things to think…

Motivation and Engagement

  If there’s a buzz word today, its ‘engagement’. Gallup’s work here is pretty tremendous and pretty astounding. Less than 30% of our work force is actually engaged. What-the-heck? How do we fix it? Here’s what won’t fix it: Jeans on Friday A Keurig in the break room Certificates or ‘rocks’ to celebrate awesomeness What…

Tools for Every Day Leaders

Ep #63: Managing Managers – Part 1

In this podcast, we’ll address some of the elements involved if you manage people who manage people. What you’ll learn from this episode: Being clear about your expectations The frequency of communication Making development a priority Helping the manager of your old team Featured on the Show and Other Notes: Be sure to follow up…

Leaders with Imposter Syndrome

I’ve worked with a lot of leaders lately who share a common thought. They believe they haven’t really earned their role. Or they believe that they really don’t know what they’re doing and eventually someone will find them out. They compare themselves to other people in similar roles or who have similar titles and they…

Leading Teams through Change

Change happens every day. Our work is not static. We have to stop believing that things should stay the same. We have to stop expecting things to be consistent. A vital role as leaders today, is to move our teams, effectively through change. When we join our team in commiserating, complaining and moaning about change; we aren’t leading. It…

What Breaks Your Heart?

I watched this quick video last week and found it incredibly powerful. Asking this question can help direct our energy (for ourselves and our organization). Understanding THAT thing that breaks your heart, knowing your compelling reason to do what you do… it’s the secret sauce. I thought about it. What breaks my heart? Knowing that…

Managing and People Pleasing

I cannot count the amount of times I’ve heard a manager tell me they’re a ‘people pleaser’. As a result, they find it difficult to: Say “no” Have conversations with others about performance Delegate Ask others to do work they know they could just do themselves (see delegate) Give bad news Change their mind Write-up…

Dear Leadership…

Dear Leadership, I’m hoping we can just chat for a minute. I can tell you’re terribly confused and I don’t blame you. It’s been a tough go these past few… well… centuries. We’ve done our best to confuse you, haven’t we Leadership? We’ve wanted you to be so many things. We’ve wanted you to be…