How to Lead

Ep #134: Stages of Competence

Do you find yourself wondering, “Why don’t my employees just get it?” The stages of competence will help explain that nicely and give you some ideas about how to deal with it going forward. What you’ll learn from this episode: What the four stages of competence are. Why you, as an unconsciously competent manager, have…

Tools for Every Day Leaders

Ep #89: Managing Former Peers

The future growth of organizations and the baby boomer bail out will increase the likelihood that people will have to manage former peers. Here are some suggestions for how to handle that relationship change. What you’ll learn from this episode: Meet with them and acknowledge the awkwardness. Recalibrate expectations and see if they have any…

Tools for Every Day Leaders

Ep #79: One Thing MOST Managers Don’t Have

Are you like a pinball bouncing around in a machine? Managers who lack personal vision aren’t as effective for their teams. What you’ll learn from this episode: Why overwhelm affects managers and how having personal vision can help. How having personal vision can help when dealing with difficult people in your life. Featured on the…

Tools for Every Day Leaders

Ep #77: Are You Making Your Difficult Employee Worse?

Are you making your difficult employee worse? Here are the 5 key reasons that I think that may be happening. What you’ll learn from this episode: The 5 key reasons: Accountability “Dreading” the employee Matching behavior Dismissiveness Taking it personally Featured on the Show and Other Notes: 1) If you’d like my free Ebook “Change…

Tools for Every Day Leaders

Ep #65: Managers and Giving Feedback

Feedback is our biggest tool as a manager. Today, we’ll talk about the reasons for giving feedback, the structure of the feedback and when it’s not necessary to give feedback. What you’ll learn from this episode: The importance of informal feedback methods and making sure our feedback is substantive. Make sure feedback is frequent and…

Tools for Every Day Leaders

Ep #64: Managing Managers – Part 2

This episode is part two in managing managers. We’ll continue to look at the elements involved if you manage people who manage people – such as performance management, accountability and coaching. What you’ll learn from this episode: The importance performance management plays in having your manager’s back Accountability and how it relates to the work…

Tools for Every Day Leaders

Ep #61: Managers and Change

Like it or not, we’re in a space and time where so much is transient. As a manager, it’s your job to not only manage the process of change but also lead people through that change. Here are some suggestions for how to do that. What you’ll learn from this episode: People who have been…

Tools for Every Day Leaders

Ep #54: Dealing with Big Egos

We all deal with people with big egos at one point or another, right? Do you find yourself focusing on how you can get them to change? Is that working for you? Here’s another suggestion. What you’ll learn from this episode: How much do you really care what these people think? First, try genuinely not…

Tools for Every Day Leaders

Ep #53: Honest Feedback

“Honest feedback” is really just code for “I’m going to share my opinion with you and it’s probably something you’re not going to want to hear.” Here’s a suggestion for how to approach that differently so people are a little bit more likely to listen.

Your WHY is Steering Your HOW

Why did you sign up to be a manager? Was it for the promotion? The salary? The increased responsibility? Maybe it’s because it’s the next natural step to a longer term goal. Maybe it’s so you can have a broader impact and give back. All-too-often we don’t really know WHY we want to be managers.…

Tools for Every Day Leaders

Ep #51: Dealing with What’s Difficult

We all have to deal with difficult people or difficult situations in our lives. How you do that is a key to whether you live in emotional pain and distress, or you move on. Here are three options to choose in these situations. What you’ll learn from this episode:  What I mean by “difficult.” Three…

Tools for Every Day Leaders

Ep #49: Leading and Managing Victim Employees

Every victim needs a villain. Do you have a victim employee working for you? Here are some suggestions for how you tell and what you can do about it. What you’ll learn from this episode: Some tell-tale signs that you have a victim employee working for you. The importance of having clean accountability measures and…

Tools for Every Day Leaders

Ep #48: Burden Versus Choice

Leaders often have to do things they don’t like to do. We think we shouldn’t have to deal with things we don’t want to deal with and that what we have to deal with is outside our jobs. Here’s how changing your thinking can change what you’re feeling. What you’ll learn from this episode: How…

Tools for Every Day Leaders

Ep #47: How to Influence Difficult People

Hint – it’s not about changing the other person. People don’t change other people. Here are a couple of suggestions to help you get better results in a relationship involving a difficult person. What you’ll learn from this episode: “Difficult” is a subjective term. Influence = getting better results. Understanding their perspective instead of waiting…

Tools for Every Day Leaders

Ep #41: Appreciation Not Recognition

Recognition is rewarding someone for exceptional performance. Appreciation is thankfulness that they showed up and are working hard. Appreciation is a day to day communication strategy you can use as a manager to help people feel important. What you’ll learn from this episode: Why it’s necessary for people to feel important. What appreciation looks like.…

Tools for Every Day Leaders

Ep #38: Managers and Kindness

As a leader you have a lot of influence over the lives of those you lead, and a big responsibility to be ultra-aware of how you’re impacting them. Kindness, as a culture, is a strategy and it has to start with the leadership team. What you’ll learn from this episode: Questions to ask yourself, your…