Tools for Every Day Leaders

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Welcome! Here’s a little bit about me, what I do, and what this podcast is for. What you’ll learn from this episode: Who I am and what I do. My focus on difficult people and difficult situations. The podcast frequency is typically two a month – sometimes more and sometimes I do an interview. Popular…

Tools for Every Day Leaders

Ep #77: Are You Making Your Difficult Employee Worse?

Are you making your difficult employee worse? Here are the 5 key reasons that I think that may be happening. What you’ll learn from this episode: The 5 key reasons: Accountability “Dreading” the employee Matching behavior Dismissiveness Taking it personally Featured on the Show and Other Notes: 1) If you’d like my free Ebook “Change…

Tools for Every Day Leaders

Ep #72: Managers and High Expectations

High performers have high expectations. That doesn’t mean that those who report to them KNOW what their expectations are. They have to clearly define them. What you’ll learn from this episode: The importance of slowing down, connecting and having good communication. What your “Manual” is and how to make sure you’re not using it to…

Tools for Every Day Leaders

Ep #71: Setting Expectations for Managers

Are you setting clear expectations with your team? Expectations differ from rules, and here are some suggestions for how to establish them. What you’ll learn from this episode: Why setting expectations is the heart of accountability. How expectations differ from rules. How to create clear expectations. Featured on the Show and Other Notes: My new…