How to Lead

Ep #130: Do the Work

Are you frustrated with an employee who never seems to “get it”? They don’t get what you need them to do in their position and you’ve tried everything you can think of to help them. I’m here to tell you it’s not your job to make them get it. What you’ll learn from this episode:…

Tools for Every Day Leaders

Ep #113: How to Apologize

Are you one who rarely apologizes or are you an over-apologizer? As leaders, our ability to acknowledge our own errors is instrumental to the health of the team. Here are some suggestions for when and how to deliver a genuine apology. What you’ll learn from this episode: There are two camps here – people who…

Tools for Every Day Leaders

Ep #101: Coaching vs. Managing

Many people think they’re coaching when they’re really managing. Managers talk, coaches ask. Which are you doing? Be honest with yourself. What you’ll learn from this episode: New employees go in one of three directions. First are Steady Eddies or Reliable Rebeccas. These are people who have been trained and coached and they don’t really…

Tools for Every Day Leaders

Ep #98: Values

You have to really know who you are as a manager in order to be effective. One of the components we talk about in The Manager Formula, that’s key to you understanding who you are, is your values. What you’ll learn from this episode: Here is an exercise to help you discover your values –…