How to Lead

Ep #130: Do the Work

Are you frustrated with an employee who never seems to “get it”? They don’t get what you need them to do in their position and you’ve tried everything you can think of to help them. I’m here to tell you it’s not your job to make them get it. What you’ll learn from this episode:…

Tools for Every Day Leaders

Ep #109: How to Improve Engagement

Studies show that employees, and some managers, are 70% to 80% disengaged. No discretionary effort or initiative is shown by these folks, and it’s killing our organizations. So, here’s how to help people engage. What you’ll learn from this episode: Does your organization have a clear purpose? Does everyone who works there know what that…

Tools for Every Day Leaders

Ep #83: The Difficult Employee Remedy

In honor of my new book, The Difficult Employee Remedy Handbook, here are 5 steps to dealing with a difficult employee: What you’ll learn from this episode: Set up expectations with everyone. There are 2 previous podcasts that revolve around setting expectations – Setting Expectations for Managers and Managers and High Expectations. Make sure everyone…

Difficult People are Our Emotional Tough Mudder

Every weekend people participate in marathons, mud runs, cycle races, and other physical challenges. They train for months, sometimes years, to be ready for the challenge. Most motivational messages about success and goals use visual images of people doing challenging sports and activities. When we reference overcoming fear and difficulty and pain, we focus on…

Tools for Every Day Leaders

Ep #72: Managers and High Expectations

High performers have high expectations. That doesn’t mean that those who report to them KNOW what their expectations are. They have to clearly define them. What you’ll learn from this episode: The importance of slowing down, connecting and having good communication. What your “Manual” is and how to make sure you’re not using it to…

Tools for Every Day Leaders

Ep #70: Key Insights for 2016

Kris discusses the biggest lessons she’s learned throughout the year as she’s been negotiating her relationships with different clients. What you’ll learn from this episode: Clear expectations really do matter. There really are difficult people in the world. Many people in leadership positions forget to be kind. See below for link to Episode #38 –…

Tools for Every Day Leaders

Ep #68: The Ear Buds Are Not the Problem

Most times we don’t need a rule to manage a performance problem. People who don’t perform will always find ways to not perform. Here’s a suggestion for what to do instead. What you’ll learn from this episode – ways to eliminate performance issues: Set expectations. Set individual productivity and performance goals. Establish key performance indicators…

Measuring Performance

  Every position in your organization exists to do something for the organization. Therefore, every role in your organization should have measures to evaluate its contribution to the organization. Please note, I’m referring to ROLES or POSITIONS not individuals or people. Individual performance will be discussed in the next installment about Coaching. Things to think…

Tools for Every Day Leaders

Ep #64: Managing Managers – Part 2

This episode is part two in managing managers. We’ll continue to look at the elements involved if you manage people who manage people – such as performance management, accountability and coaching. What you’ll learn from this episode: The importance performance management plays in having your manager’s back Accountability and how it relates to the work…

Procrastination

Today . . . I’m sharing thoughts and resources about procrastination. How appropriate that this video by Tim Urban should appear in my FB newsfeed – Inside the mind of a master procrastinator! Watch it. It’s amazing and funny and will likely connect with you, in some way. I’ve been reflecting on my own procrastination. He…

Tools for Every Day Leaders

Ep #46: How Leaders Impact Team Communication

Communication is highly influenced by many elements in an organization. Let’s talk about what structures need to be in place in order to help facilitate effective communication and how leaders can influence that. What you’ll learn from this episode: What structures need to be in place in order to help facilitate effective communication. The importance…