How to Lead

Ep #134: Stages of Competence

Do you find yourself wondering, “Why don’t my employees just get it?” The stages of competence will help explain that nicely and give you some ideas about how to deal with it going forward. What you’ll learn from this episode: What the four stages of competence are. Why you, as an unconsciously competent manager, have…

How to Lead

Ep #131: How to Fix Culture

Every company on the planet has a culture. It’s just a matter of whether or not you, as a leader, have intentionally created and fostered the kind of culture that you want versus it just sort of happening. What you’ll learn from this episode: Organizational culture is basically the shared beliefs that employees have about…

How to Lead

Ep #130: Do the Work

Are you frustrated with an employee who never seems to “get it”? They don’t get what you need them to do in their position and you’ve tried everything you can think of to help them. I’m here to tell you it’s not your job to make them get it. What you’ll learn from this episode:…

Tools for Every Day Leaders

Ep #117: Stop Pretending

Are you being yourself or pretending to be someone you’re not? Pretending attracts people who aren’t really your people and creates relationships that aren’t authentic. It’s okay to not have all the answers, but it’s your job to be resourceful and seek out the help that you need. Take a risk. Be yourself. Good things…

Tools for Every Day Leaders

Ep #113: How to Apologize

Are you one who rarely apologizes or are you an over-apologizer? As leaders, our ability to acknowledge our own errors is instrumental to the health of the team. Here are some suggestions for when and how to deliver a genuine apology. What you’ll learn from this episode: There are two camps here – people who…

Tools for Every Day Leaders

Ep #110: Are You A Decisive Leader?

Being an excellent leader means being decisive. The clarity mitigates many challenges on a team. If you struggle with this, your indecisiveness may come from a lack of confidence or courage related to failure or mistakes. What you’ll learn from this episode: How important a leader’s decisiveness is to their team and why. What you…

Tools for Every Day Leaders

Ep #92: Managerial Courage

Courage, from the root word “cor” or “heart” is to speak the truth of what’s in your heart. Our inability to tap that courage, because we may be vulnerable if we do, limits our capability as leaders. What you’ll learn from this episode: We have many opportunities to step into our leadership role and speak…

Tools for Every Day Leaders

Ep #88: Giving Active Feedback

Active feedback is the words you choose to intentionally inform someone about how they are doing. It should be valuable and meaningful, and you should feel kindness and grace when delivering it. What you’ll learn from this episode: What the components of active feedback are. Some suggestions for ways to deliver active feedback. Featured on…

Tools for Every Day Leaders

Ep #67: Who Is “They” – Managers and Blame

Do you avoid sharing unpopular decisions with your employees and defer to some “higher up” for their voice and title? If so, you’re not building your own credibility as a leader. What you’ll learn from this episode: Two remedies to address this situation. The two different types of people who exist regarding responsibility and blame. Working…

Tools for Every Day Leaders

Ep #65: Managers and Giving Feedback

Feedback is our biggest tool as a manager. Today, we’ll talk about the reasons for giving feedback, the structure of the feedback and when it’s not necessary to give feedback. What you’ll learn from this episode: The importance of informal feedback methods and making sure our feedback is substantive. Make sure feedback is frequent and…

Measuring Performance

  Every position in your organization exists to do something for the organization. Therefore, every role in your organization should have measures to evaluate its contribution to the organization. Please note, I’m referring to ROLES or POSITIONS not individuals or people. Individual performance will be discussed in the next installment about Coaching. Things to think…

Tools for Every Day Leaders

Ep #63: Managing Managers – Part 1

In this podcast, we’ll address some of the elements involved if you manage people who manage people. What you’ll learn from this episode: Being clear about your expectations The frequency of communication Making development a priority Helping the manager of your old team Featured on the Show and Other Notes: Be sure to follow up…

Leading Teams through Change

Change happens every day. Our work is not static. We have to stop believing that things should stay the same. We have to stop expecting things to be consistent. A vital role as leaders today, is to move our teams, effectively through change. When we join our team in commiserating, complaining and moaning about change; we aren’t leading. It…

What Breaks Your Heart?

I watched this quick video last week and found it incredibly powerful. Asking this question can help direct our energy (for ourselves and our organization). Understanding THAT thing that breaks your heart, knowing your compelling reason to do what you do… it’s the secret sauce. I thought about it. What breaks my heart? Knowing that…

Managing and People Pleasing

I cannot count the amount of times I’ve heard a manager tell me they’re a ‘people pleaser’. As a result, they find it difficult to: Say “no” Have conversations with others about performance Delegate Ask others to do work they know they could just do themselves (see delegate) Give bad news Change their mind Write-up…

Tools for Every Day Leaders

Ep #61: Managers and Change

Like it or not, we’re in a space and time where so much is transient. As a manager, it’s your job to not only manage the process of change but also lead people through that change. Here are some suggestions for how to do that. What you’ll learn from this episode: People who have been…

Tools for Every Day Leaders

Ep #49: Leading and Managing Victim Employees

Every victim needs a villain. Do you have a victim employee working for you? Here are some suggestions for how you tell and what you can do about it. What you’ll learn from this episode: Some tell-tale signs that you have a victim employee working for you. The importance of having clean accountability measures and…

Tools for Every Day Leaders

Ep #48: Burden Versus Choice

Leaders often have to do things they don’t like to do. We think we shouldn’t have to deal with things we don’t want to deal with and that what we have to deal with is outside our jobs. Here’s how changing your thinking can change what you’re feeling. What you’ll learn from this episode: How…

Tools for Every Day Leaders

Ep #46: How Leaders Impact Team Communication

Communication is highly influenced by many elements in an organization. Let’s talk about what structures need to be in place in order to help facilitate effective communication and how leaders can influence that. What you’ll learn from this episode: What structures need to be in place in order to help facilitate effective communication. The importance…

Tools for Every Day Leaders

Ep #44: Managers Who Play Favorites

Gravitating to people we like is natural; it’s human. As a manager, however, that’s not really a good thing. Sometimes we’re pulled toward people we work with, although not intentionally. Today, we look at the problems this can cause and some possible solutions. What you’ll learn from this episode: What favoritism at work looks like.…

Tools for Every Day Leaders

Ep #40: Tips for Overwhelmed Managers

Your organization’s culture likely drives the pace of the work done there. However, even if your culture is a fast paced one, you still can have some control over the pace with your own team and with your time as well. Here are some helpful tips. What you’ll learn from this episode: How to take…

Tools for Every Day Leaders

Ep #38: Managers and Kindness

As a leader you have a lot of influence over the lives of those you lead, and a big responsibility to be ultra-aware of how you’re impacting them. Kindness, as a culture, is a strategy and it has to start with the leadership team. What you’ll learn from this episode: Questions to ask yourself, your…

Tools for Every Day Leaders

Ep #37: Founderitis

I work with many people who are running their own businesses. Those businesses are growing and they’re now expanding beyond that initial very manageable place. What happens when a founder reaches the threshold where she stops just having a grand purpose and now has to actually run a growing business? Here are a few issues…